Warranty Instructions and Service
Special Statement
① No prior notice will be given if the product is upgraded due to
technological reasons.
② The appearance or color of the product is subject to the actual.
③ The warranty card applies to the services of repair, replacement, and
refund of the product with the following IMEI.
④ Please keep this warranty card and the original purchase receipt
together in a safe place, as these will be needed at time of services.
Warranty Terms
For damages not caused by human factors, this warranty lasts for 2
(two) years (including one-year replacement service) from the date
of the original purchase.
You can choose to pay for the repair services in any of the following cases:
① The warranty card expires;
② No warranty card or valid proof of purchase;
③ The product, including its accessories, is not in the warranty period;
④ Damage caused by unauthorized repairs, crash, liquid spillage,
incident, accident, modifications, or incorrect voltage input; or the label,
IMEI, or counterfeit mark of the product is broken or scribbled;
⑤ Damages caused by installation or use not in accordance with the
user manual;
⑥ Damage caused by force majeure such as fire, flood, or lightning;
⑦ The device model is inconsistent with the warranty card or the
warranty card has been altered;
⑧ Other damages caused by force majeure.
Reminder