Jura E4 - 9 Troubleshooting

8 Display messages
25
Message Cause/Result Action
The sss symbols
flash after the beans
have been ground�
The bean container is empty� You
cannot prepare any products�
T
Fill the bean container (see
chapter 3 ‘Preparing and using for
the first time – Filling the bean
container’)
The £ symbol
flashes�
Not enough ground coffee was
added� The E4 cancels the operation�
T
Start preparation again�
9 Troubleshooting
Problem Cause/Result Action
Coffee only comes out in
drips when it is being
prepared�
The coffee is ground too finely
and obstructs the system�
T
Set the grinder to a coarser
setting (see chapter 4 ‘Prepara-
tion – Adjusting the grinder’)�
The water hardness may not
have been correctly set�
T
Perform descaling (see chapter 7
‘Maintenance – Descaling the
machine ’)�
There is dry ground
coffee behind the coffee
grounds container�
The beans used are resulting in
an above-average volume of
ground coffee�
T
Reduce the coffee strength or
choose a finer grinder setting�
Grinder is making a very
loud noise�
There are foreign objects in the
grinder�
T
Contact customer support in
your country (see chapter 13
‘JURA contact details/ Legal
information’)�
The & symbol or the !
symbol lights up brightly
and other symbols flash�
If the machine has been exposed
to the cold for a long period of
time, heating may be disabled
for safety reasons� The E4
switches off automatically�
T
Warm the machine at room
temperature�
E If you were unable to solve the problem, contact customer
support in your country (see chapter 13 ‘JURA contact
details/ Legal information’)�