What to do if 'Cannot Play' appears on JVC KD-R992BT Car Receiver?
- WWilliam ChanAug 27, 2025
If “CANNOT PLAY” appears on your JVC Car Receiver, connect a USB device that contains playable audio files.

What to do if 'Cannot Play' appears on JVC KD-R992BT Car Receiver?
If “CANNOT PLAY” appears on your JVC Car Receiver, connect a USB device that contains playable audio files.
Why is sound interrupted during Bluetooth playback on JVC KD-R992BT?
If the sound is being interrupted or skipped during playback from a Bluetooth audio player on your JVC Car Receiver, try reducing the distance between the unit and the Bluetooth audio player. You can also try turning the unit off and then on again, then try reconnecting. It is also possible that other Bluetooth devices might be trying to connect to the unit.
What to do if JVC Car Receiver does not detect Bluetooth device?
If your JVC Car Receiver isn't detecting any Bluetooth devices, try searching for the device again from the Bluetooth device itself. Alternatively, you can reset the unit.
| DIN size | 1 DIN |
|---|---|
| Output power | 200 W |
| Product color | Black |
| Ready for iPod | Yes |
| Disc types supported | CD |
| Audio output channels | - channels |
| Equalizer bands quantity | 13 |
| Maximum power per channel | 50 W |
| Audio formats supported | AAC, FLAC, MP3, WMA |
| USB version | 2.0 |
| Bluetooth version | 3.0+HS |
| USB port position | Front |
| Bluetooth profiles | A2DP, AVRCP |
| Line outputs (RCA) | 3 |
| USB connector type | USB Type-A |
| USB ports quantity | 1 |
| Hands-free calling | Keep your hands on wheel with Bluetooth™ Hands-free calling. After pairing your compatible Bluetooth mobile phone to your TomTom GPS, you’ll be able to see incoming call information, make and answer calls, and talk hands-free through your device. You’ll e |
| AM band range | 531 - 1611 kHz |
| FM band range | 87.5 - 108 MHz |
| LW band range | 153 - 279 kHz |
| Supported radio bands | AM, FM |
| Preset stations quantity | 24 |
| Display type | LCD |
| Illumination color | White |
| Display number of lines | 2 lines |
| Package weight | 1700 g |
| Depth | 158 mm |
|---|---|
| Width | 182 mm |
| Height | 53 mm |
| Weight | 1200 g |
Crucial safety advice for driver attention and safe operation of the unit.
Step-by-step instructions on how to reset the unit.
Guide to setting up system, source selection, and firmware updates.
Guide to installing, connecting, and playing music via Spotify.
Step-by-step guide to pair a phone or audio device for the first time.
How to answer, reject, or end calls received via Bluetooth.
Options to improve microphone gain, noise reduction, and echo cancellation.
Procedures for initiating calls via call history, phonebook, dialing, or voice commands.
How to select and play audio from a Bluetooth-connected device.
Streaming Spotify content using a Bluetooth connection.
Adjusting bass boost, loudness, subwoofer levels, and fader.
Choosing between 2-way and 3-way crossover settings.
Matching settings to speaker size and adjusting crossover frequencies.
Fine-tuning crossover slopes, phase, and gain for speaker output.
Specific settings for tweeter, mid-range, and subwoofer in a 2-way system.
Specific settings for tweeter, mid-range, and subwoofer in a 3-way system.
Setting listening position, distance, and gain for optimal sound staging.
Guide to measuring distances and calculating values for DTA settings.
Setting illumination colors for different zones or symbolic buttons.
Information on supported audio file formats and USB/iPod/iPhone compatibility.
Solutions for no sound, incorrect wiring, and service errors.
Solutions for disc ejection problems, "IN DISC" messages, and incorrect playback order.
Solutions for device compatibility, power, and playback issues with USB/Android.
Resolving connection errors, pairing issues, and audio quality problems.
Solutions for problems controlling Bluetooth audio players and voice recognition features.
Step-by-step instructions for installing the unit into the vehicle dashboard.
Illustrates wiring for different models and connections to steering wheel remote.
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