42
Troubleshooting
General:
Adjustments or settings are suddenly canceled before 
you finish.
sThere is a time limit. Repeat procedure again.
Operations are disabled.
sThe built-in microprocessor may malfunction due to 
external electrical interference. Unplug the AC power 
cord, then plug it back in.
Unable to operate the System from the remote control.
sThe path between the remote control and the remote 
sensor on the System is blocked.
sThe batteries are exhausted.
No sound is heard.
sSpeaker connections are incorrect or loose.
sHeadphones are connected.
Noise is heard.
sSeparate the System from the TV or computer.
QP Link Operations:
The System automatically turns on even if the Timer 
turn the System to standby or if you turn the System to 
standby while playback is going on the portable audio 
device. 
sIn this case, deactivate QP Link or stop playback on the 
device connected to the AUX jack.
Radio Operations:
Hard to hear broadcasts because of noise.
sAntennas connections are incorrect or loose.
sThe AM loop antenna is too close to the System.
sThe FM antenna is not properly extended and 
positioned.
Playback Operations:
The disc does not play.
sThe disc is placed upside down. Place the disc with the 
label side up.
sFormat of the disc is unplayable for the System.
The disc sound is discontinuous.
sThe disc is scratched or dirty.
The disc tray does not open or close.
sThe AC power cord is not plugged in.
sChild Lock is in use. “LOCKED” appears on the display 
window (see page 19).
The USB device does not play.
sThe connection of the USB device is incorrect or loose.
sNo playable track is recorded on the USB device.
sThe USB device you connected is not available for the 
System.
A track in the USB device does not play and “DRM 
ERROR” appears on the display.
sThe WMA-DRM (Digital Rights Management) track 
you want to play is restricted to play back (For example, 
the license is invalid, the playable times exceed the limit, 
and so on.).
A track on the USB device does not play and “DRM 
FILE” appears on the display.
sWhen “MSC” is selected for the USB connection mode 
(see page 9), you cannot play the WMA-DRM (Digital 
Rights Management) track on the USB device.
sYou cannot play the WMA-DRM (Digital Rights 
Management) track on the USB mass storage class 
device.
The iPod does not play, but “CONNECT” appears on the 
display.
sThe iPod battery is low or exhausted. Charge the iPod 
battery.
Recording Operations:
Unable to record into the built-in memory or USB device.
sThe capacity of the built-in memory or USB device is 
full. Erase some tracks.
sThere have been 999 tracks on the built-in memory, USB 
device or group you want to record into. Erase unwanted 
tracks.
sYou cannot move the tracks between the built-in 
memory and USB device while Random Play or Group 
Random Play is in use.
sYou cannot move the WMA-DRM (Digital Rights 
Management) track from a USB device to the built-in 
memory.
Unable to record into a USB device.
sThe USB device is write-protected.
sThe USB device you connected is incompatible to this 
System.
sWhen “AUTO” is selected for the USB connection mode 
(see page 9), you cannot make a recording onto the MTP 
device.
sYou cannot record the sounds from iPod to USB device.
Editing Operations:
Unable to edit tracks on the built-in memory or USB 
device.
sWhen a track is damaged, you cannot edit that track. In 
this case, turn off the System and turn on again.
Unable to edit tracks in the USB device.
sThe USB device is write-protected.
sWhen “AUTO” is selected for the USB connection mode 
(see page 9), you cannot edit tracks on the MTP device.
sYou cannot edit the tracks in the MTP device.
Timer Operations:
Timer does not work.
sThe System has been turned on when the start time 
comes. Timer starts working only when the System is 
turned off.
UX-DM8[U].book  Page 42  Monday, June 4, 2007  8:20 PM