Kaba 90 40 - Firmware Update Troubleshooting; Handling Firmware Update Errors and Rollbacks

Commissioning Technical Manual
34 04045088 - 11/2016 Kaba wireless gateway 90 40
Errors when updating the wireless gateway's firmware
When updating the device's firmware, errors can occur during various phases, which
affect the device's status in various ways.
The table describes the update process, the rollback process and the device's status
in the various phases.
Phase Success Status
Before
update
A The device before the update.
ZigBee
update
Yes B The update will continue with the firmware update.
No A The update has been interrupted. The ZigBee version
remains unchanged.
The update can be re-launched.
Firmware
update
Yes C The device is updated.
No B' It was not possible to produce a consistent firmware
and ZigBee status.
The firmware rollback mechanism is trying to restore
the previous firmware version.
Firmware
rollback
Yes B The firmware and ZigBee versions are inconsistent.
The ZigBee rollback mechanism is trying to restore the
previous ZigBee version.
No F In this status, the status LEDs signal that the device is
not able to fully complete the boot process [see
Chapter 4.2.1].
Send the device in for repair [see Chapter8].
ZigBee
rollback
Yes A Firmware and ZigBee versions have been restored to
the same status they had before the update.
No F' The firmware and ZigBee versions are inconsistent.
Access to the service interface and communication
with the host system are blocked.
Send the device in for repair [see Chapter8].