Kenroy Home TUCSON - User Manual

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Summary

Pump Safety and Troubleshooting

Pump Failure Troubleshooting

Addresses overheating protection, air locking, and electrical issues.

Low Flow Rate Troubleshooting

Checking water level and ensuring the pump is submerged.

Water Feature Warnings and Troubleshooting

Splashing Precautions

Protect surrounding surfaces from potential splashing when fountain is on.

Electrical Safety Precautions

Disconnect power supply before working on the water feature.

Child and Pet Safety

Keep children and pets away due to drowning risk.

Frequently Asked Questions (FAQ)

Winterizing the Water Feature

Instructions for draining, cleaning, and storing for winter below 33°F.

Pump Noise Troubleshooting

Ensure pump is submerged and not touching walls; pad if necessary.

This document is a care and instruction manual for the Tucson Outdoor Floor Fountain (model 51030ZC) by Kenroy Home.

Function Description

The Tucson Outdoor Floor Fountain is a freestanding water feature designed to enhance both indoor and outdoor living spaces with peaceful displays of flowing water. It features a multi-tiered design, creating a cascading water effect. The fountain includes a pump to circulate water and integrated lights for decorative illumination.

Important Technical Specifications

Power Source: The pump and light cord extend 6 feet from the bottom of the fountain body and should be connected to a grounded 110V outlet.
Water Capacity: The reservoirs (B, D, F) require 6 gallons of distilled water. The water level should remain above the fill line on the pump access door when the fountain is running.
Pump Type: The fountain uses a pump with an overheating protection feature, which will temporarily shut off if it becomes too hot or is not submerged in water. The pump also includes a flow control valve (with maximum and minimum settings) to adjust the water flow rate.
Lighting: The fountain incorporates lights (L) that have a separate plug and switch, allowing them to be operated independently of the pump. A light transformer (K) is used for the lighting system.
Material: The manual does not explicitly state the material, but the assembly diagrams suggest a durable, possibly resin or stone-like, construction suitable for outdoor use.

Usage Features

Placement: The fountain is attractive from all sides and can be used to highlight almost any area. It is designed for outdoor use but can be used indoors, though splashing may occur. For best results, it should be placed on a firm, level surface. Shims (I) are provided to level the fountain on uneven ground.
Assembly: The assembly process involves multiple steps, starting with placing the lower reservoir (B) onto the base (A) and securing it clockwise. The light power cord (L) and pump power cord (J) are fed through a plastic tube and exit through a notch in the base. Lights are placed into light holders. Subsequent steps involve assembling the lower column (C), middle reservoir (D), upper column (G), and upper reservoir (F) by twisting them clockwise to secure. The top assembly is then placed into the middle reservoir (D).
Pump Connection: The pump (J) attaches to a rubber hose within the fountain structure.
Water Filling: After assembly, the reservoirs are filled with 6 gallons of distilled water. Maintaining the correct water level (above the fill line on the pump access door) is crucial for proper pump function and to prevent damage.
Electrical Connection: Light connectors (K and L) are connected and screwed tightly. The light transformer (K) and pump (J) are plugged into outlets. The light can be turned on via a switch.
Pump Speed Adjustment: The pump speed can be adjusted using a slider or knob on the pump, depending on its specific design.
Winterization: For regions where temperatures drop below 33°F, the fountain should be winterized. This involves fully draining all water, disconnecting hoses, pumps, and lights, thoroughly cleaning all components (especially the pump), allowing all parts to dry, and storing them in a safe, weather-free environment.
Water Type: Distilled water is recommended to reduce mineral deposits, bacteria, and algae buildup, which can damage the basin and pump.

Maintenance Features

Pump Cleaning: To clean the pump, unplug it from the electrical outlet. Use a small soft brush or run it under a water stream to remove debris. For a more thorough cleaning, remove the pump cover/filter, gently pull out the impeller/rotor assembly, and rinse it and the cavity with clean water. If a sponge filter is present, rinse it as well. Algae buildup can be flushed out with a garden hose.
Water Quality: Periodically change the water to prevent algae buildup. Distilled water helps in this regard.
General Cleaning: Oils, dirt, and algae can accumulate over time. To clean the water feature, empty all water and use a mild soap (like dish detergent) and an acrylic brush to clean all parts.
Flow Issues: If water is not flowing evenly, clean the water feature's surface using a water guiding pad (if included) or a mildly abrasive scrub pad and mild soap. This helps remove oil and dirt that can interrupt proper water flow.
Troubleshooting Pump Issues:
- Pump fails to run: Check if the pump is submerged in water (overheating protection may have activated). Unplug and replug the pump several times to clear trapped air (air lock). Check the circuit breaker or try a different outlet. Inspect tubing for kinks or obstructions. Clean any algae buildup. Remove the front cover and impeller cover to check if the rotor is broken or jammed.
- Low flow rate/“burping”: Ensure the pump is completely submerged, with water above the minimum fill line.
- Abnormal noise: Disconnect power, remove pump front cover and impeller cover. Gently pull out the impeller/rotor assembly and rinse it and the cavity with clean water. If breakage or damage is found, contact Customer Service for replacement. Also, ensure the pump is fully submerged and not touching any part of the water feature other than the bottom, as vibrations can cause noise. Placing a sponge or soft material can help pad the pump.
Regular Inspection: Inspect the water feature, floor, and adjacent wall once a week for moisture buildup and clean as necessary, especially in humid environments.
Safety: Always disconnect the power supply before working with the water feature to reduce the risk of electrical shock. Keep small children and pets away from the water feature to prevent drowning.