35
EN
TROUBLESHOOTING
Note: If there are any disruptions in the device operation and the display will show
an error code check with the table below if the problem can be solved before you
contact the manufacturer or customer service.
Error code Possible cause Possible solution
E0
There is no cookware on the hob
or the cookware is not suitable.
Place the appropriate cookware
with food on the hob.
E1
The appliance heats up
extensively (due to e.g. covered
ventilation slots).
Clear the ventilation slots.
Let the appliance cool down for
a few minutes. Afterwards the
appliance is ready for operation.
If the error code is displayed
when the appliance has cooled
down, contact customer service.
Appliance parts are damaged
(e.g. the transistor).
Contact customer service.
E2
The overheating protection is on
and appliance will switch off.
Pull the plug from the socket.
Remove the cookware from the
hob.
Let the appliance cool down for a
few minutes. Afterwards insert the
plug into the socket and restart
the appliance.
E3
Short lasting power cut. Pull the plug from the socket.
After a
few minutes, plug in the
appliance again.
Have the power supply checked
by an electrician.
If you cannot remove the errors and malfunctions:
• Do not open the appliance housing.
Contact the manufacturer or customer service and provide the following
information:
– type of malfunction,
– article and serial number (rating plate at the rear of the device),
– date of purchase.
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