KLIM Blaze - Troubleshooting Common Issues; Software Not Opening; Mouse Functionality Only Wired; Erratic Pointer in Wireless Mode

10
TROUBLESHOOTING
KLIM Blaze Wireless Gaming Mouse User Manual
www.klimtechs.com
If you ever encounter any problems, remember that we remain at your disposal to help you
with any issues. Do not hesitate to contact us at support@klimtechnologies.com for additio-
nal support.
I have installed the soware but it does not open.
The soware is executed automatically once installed. In order to display it, look for the
KLIM Blaze icon on your Windows task tray and click on it.
The mouse only works when the cable is connected.
Verify that the ON/OFF switch under the mouse is in the ON position. Make sure that the
wireless receiver is connected to your computer. Lastly, check the baery level to ensure
it’s not depleted.
The lights stay on even aer I switch off my computer.
Some computers provide energy to the USB ports even if the computer is off. You can
usually solve this by accessing your BIOS energy options and activating ErP. If you are not
sure about this procedure, please contact us.
The mouse pointer behaves erratically while in wireless mode.
Check the baery levels and fully charge the mouse baery, then try again. Also, ensure
you are within the maximum wireless range of 10 m/30 . Make sure there are no obstacles
between the mouse and the USB receiver: if so, try plugging the receiver to a more exposed
port (such as a frontal port on your computer). If the problem persists, please contact us
directly.
We thank you again for your purchase and hope that you enjoy using our KLIM Blaze Wireless
Gaming mouse.
The KLIM Team