Troubleshooting your eReader
What's in This Section
• Troubleshooting your eReader
• Turning your eReader off
• Signing out and signing back in to your eReader
• Performing a factory reset
• Performing a manual factory reset
Troubleshooting your eReader
If you're experiencing problems with your eReader, a quick
solution is to turn your eReader off and then back on. You
can also try charging your eReader if it's unresponsive.
Signing out of your eReader, and then signing back in can
also x some common problems. When you sign back in,
your eReader will start the set-up process again. You'll need
to enter the email address associated with your Kobo
account and your password to set up your eReader over an
active Wi Fi connection.
If signing out and back in doesn't solve your problem, try
performing a factory reset on your eReader instead.