Troubleshooting
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41
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■ Transfer the picture to the computer (page 13), then format the card in
the camera (page 29).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Shutter button
does not work.
■ Turn on the camera (page 2).
■ Wait until the ready light stops blinking red before attempting to take
another picture.
■ Transfer pictures to the computer (page 13), delete pictures from the
camera (page 13), switch image storage locations (page 27), or insert
a card with available memory (page 3).
■ For best pictures, see page 4.
Slide show does
not run on external
video device.
■ Adjust the camera Video Out setting (NTSC or PAL, page 27).
■ See the external device’s user’s guide.
Picture is too light.
■ Move so there is at least 24 in. (0.6 m) between camera and subject.
■ Decrease Exposure Compensation (page 27).
Picture is not clear.
■ Clean the lens (page 55).
■ Move so there is at least 24 in. (0.6 m) between the camera and the
subject.
■ Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.
■ Turn on the flash (page 8).
■ Move so there is no more than 7.9 ft (2.4 m) between the camera and
the subject.
■ Use Fill flash (page 8) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (page 27).
If... Try one or more the following
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