40 www.kodak.com/go/support
5 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c643support or
www.kodak.com/go/c603support and select Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more the following
Camera does not
turn on.
■ Install new batteries (page 1).
■ Charge rechargeable batteries.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the cameras still does
not function, visit www.kodak.com/go/c643support or
www.kodak.com/go/c603support and select Interactive
Troubleshooting & Repairs
Pictures remaining
number does not
decrease after
taking a picture.
■ The camera is operating normally. Continue taking pictures.
■ Use the Refresh feature on your camera dock series 3 or printer dock
series 3.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
■ Wipe the contacts with a clean, dry cloth (page 55) before loading
batteries in the camera.
Stored pictures are
corrupted.
■ Retake picture. Do not remove card while the ready light is blinking.
Keep rechargeable batteries charged.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■ Check the image storage location setting (page 27).
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