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Troubleshooting
Problem Possible Causes Solution
Camera does not
turn on
The battery has been
depleted.
The battery is not inserted
correctly.
Recharge the battery.
Correctly reinstall the battery.
Camera turns o
suddenly during
operation
The batteries have been
depleted.
Recharge the battery.
Make sure the camera is actually
shutting o and not entering
Power Save Mode, where the
LCD will turn o after the camera
has been idle for a period of
time.
The picture is blurry
Camera shakes while taking
a picture.
Turn on OIS feature.
Please use tripod for high
magniication (above 15X)
optical zoom. If you are holding
the camera, be sure to use
both hands.
Images and video
iles cannot be
saved
The SD memory card is full.
The memory card is locked.
Use another memory card or
delete unnecessary iles.
Unlock the memory card.
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