Kodak S2040 - User Manual

Questions and Answers

K
Kimberly RiceAug 5, 2025
Why is my Kodak S2040 Scanner running slow?
- J
  jose95Aug 6, 2025
  There are several reasons why your Kodak scanner might be running slow: * Your PC may not meet the minimum requirements for the scanner. * The scanner is designed to operate with USB 3.1 or USB 2.0, but will function in a USB 1.1 port. If you are using a USB 1.1 connection, update your USB connection. * When scanning wirelessly, other network traffic can slow performance. * Several settings, such as active feeding and enhanced stacking, can slow the scanner. Experiment to find the settings that work best for you.
C
Craig RichAug 10, 2025
What to do if images are not being cropped correctly with my Kodak Scanner?
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  Monique JacksonAug 10, 2025
  If the cropping options (Automatically Detect and Straighten or Automatically Detect) are enabled and your images are not being cropped correctly, clean the imaging area. Also, ensure that the pages are straightened in the input tray before scanning.
C
cassandramuellerAug 14, 2025
How to fix Kodak Scanner that will not scan or feed pages?
- A
  Anne AdamsAug 14, 2025
  If your Kodak scanner won't scan or feed pages, check the following: * Ensure the power adapter is securely plugged into the back of the scanner and the wall outlet. * Verify the wall outlet is not defective. * Confirm the PC was restarted after installing the software. * Make sure the page(s) are in contact with feed rollers and the paper present sensor. * Check that the scanner power light is on and the display screen indicates the scanner is ready.
D
Dominique AndersonAug 18, 2025
What to do if my Kodak S2040 images have black background bleed-through?
- B
  brandonpayneAug 18, 2025
  When scanning translucent paper, black bleed-through may appear on the image. To minimize this, adjust the Contrast and Brightness values or select Draft (Fixed) in TWAIN or Fixed Processing in ISIS to improve the image.
K
Kimberly JonesAug 22, 2025
Why does my Kodak S2040 Scanner show 'Length protection active' message?
- K
  kyle05Aug 23, 2025
  The “Length protection active” message appears because the combination of driver settings may result in a jam message when scanning occurs. If a jam message occurs, adjust one or more of these settings in the scanner driver: * reduce the maximum document length * lower the image resolution * turn on compression * lower compression quality * change to simplex scanning * change the image type (color, gray scale, or black and white) * turn off Dual Stream * turn off Auto Color Detection.
J
Jeffrey ZhangAug 27, 2025
What causes roller marks on paper after scanning with Kodak S2040 Scanner?
- Z
  Zachary HarrisonAug 27, 2025
  Roller marks can appear on the paper after scanning if the rollers are dirty. Scanning pages with wet ink will cause ink to transfer to the tires, and from the tires to your pages. Do not scan pages unless the ink on them is dry.
R
Ryan GutierrezAug 31, 2025
What to do if paper is too wide for the input tray of my Kodak S2040?
- L
  Lauren HarmonAug 31, 2025
  If the paper is too wide for the input tray: * Move the side guide lock to the LTR setting if it is on the A4 setting. * For oversize pages, see “Oversize paper” on page 35.

Summary

Safety

User Precautions

Important safety guidelines for placing, operating, and handling the scanner.

1 Overview

Scanner models

Describes Kodak S2000/S2000w Series Scanners, their capabilities, and accessories.

Kodak S2060 w;S2080 w Scanners

Details features of S2060w/S2080w models, including network connectivity and touch screen.

Kodak S2040;S2050;S2070 Scanners

Describes S2040, S2050, S2070 scanners, their PC connection, and scanning speeds.

Scanner components

Details the front view of the scanner and its numbered components.

2 Installation

Setting up your scanner

Initial steps for setting up the scanner, including installing the input tray and connecting power.

Additional set up steps for S2060 w;S2080 w

Configuration steps for network settings on S2060w/S2080w models using the scanner's display.

Install driver software

Guide on downloading and installing the latest scanner driver software.

Verify scanners firmware

Update scanners firmware

Methods to update the scanner's firmware using a computer or web browser.

Web Browser

Instructions for updating firmware via the scanner's internal web page.

3 Scanning

Scanner controls

Explains the buttons and displays on the S2040/S2050/S2070 and S2060w/S2080w scanners.

Scanner display and buttons: S2060 w;S2080 w scanners

Getting your scanner ready to scan

Steps to prepare the scanner, adjust guides and trays for scanning.

Getting your pages ready to scan

Scanning Applications

Initial scan with a Kodak scanning application

Step-by-step guide to perform the first scan using a Kodak application.

Sharing the S2060 w;S2080 w scanner among multiple PCs

Instructions for configuring S2000w scanners to be accessed by multiple PCs on a network.

Restricting use of the S2060 w;S2080 w scanner to one PC

Scanner display and buttons: S2040;S2050;S2070 scanners

Describes the scanner screen display states (Ready, Scanning, Pause, Waiting) and buttons.

Document handling

Scanner settings

Paper handling challenges and solutions

Discusses input tray capacity and how paper weight/size affects feeding.

Input tray capacity

Preparing documents for scanning

Tips for preparing pages to ensure smooth feeding into the scanner.

Settings for reliable feeding

Active Feeding

Enhanced Separation

Mixed paper

Enhanced stacking, to maintain order in output stack

Fragile or oversize paper

Handle with care

Handle with extra care

Oversize paper

Multifeeds

Detecting multifeeds during scanning

How to adjust multifeed sensitivity and handle multifeed occurrences.

If scanner is stopping when paper is not multifed

Disabling multifeed detection for special input pages

If you still have trouble

Improving image quality

Other Perfect Page settings

Turning the scanner off

Wake up actions

4 Maintenance

Scanner meters

Opening the scanner cover

Cleaning procedures

General guidance on when and how to clean the scanner, and important precautions.

Clean in this order

Running a transport cleaning sheet

Detailed steps for using a transport cleaning sheet to clean scanner rollers.

Cleaning the separation roller

Instructions for removing, cleaning, and reinstalling the separation roller.

Cleaning the feed rollers

Instructions for cleaning the feed rollers and urging roller.

Cleaning the transport rollers

Cleaning the imaging area

Instructions for cleaning the upper and lower imaging area using specific wipes.

Replacement procedures

Replacing the separation roller

Detailed steps for removing and installing a new separation roller.

Replacing the pre-separation pad

Replacing the urging roller tire

Instructions for replacing the urging roller tire, with a link to an animation.

Replacing the feed roller

Steps for removing and installing a new feed roller.

Updates

Information on how to update scanner drivers and firmware from the support website.

5 Troubleshooting

Scanner error indicators

Explains scanner error indicators (blinking power button, alerts) and basic troubleshooting.

Problem solving

Scanner exception handling

User correctable error conditions reported on the scanner screen (e.g., paper jam).

Self-help for problems

A chart to help resolve common problems before calling technical support.

Scanner will not scan;feed pages

Troubleshooting steps for when the scanner fails to scan or feed pages.

No images being displayed

Pages are jamming or multiple pages are feeding

Instructions for removing jams and reducing future jamming or multifeeding.

Paper is too wide for input tray

Images are not being cropped correctly

Roller marks appear on the paper after scanning

Scanner is running slow

Length protection active message shows on scanner screen

Calibrations

Contacting Technical Support

How to contact technical support and what information to have ready.

Appendix B Warranty - US and Canada only

Limited Warranty for Kodak Scanners

Provides the limited warranty terms for Kodak scanners excluding spare parts.

Warranty exclusions

Lists situations and damages not covered by the Kodak Alaris limited warranty.

How to obtain Limited Warranty service

Guide on how to get warranty service, including contact information and preparation.

Packaging and shipping guidelines

Return procedure

Customer responsibility

Warranty Service descriptions

Advanced Unit Replacement (AUR)

Details the Advanced Unit Replacement service for eligible scanner defects.

Depot service

Explains the Depot Repair Service for scanners not eligible for AUR.

Important restrictions

Contacting Kodak Alaris

Provides website and phone numbers for information and technical support.

Kodak S2040 Specifications

General

Scanner Type	Document Scanner
Optical Resolution	600 dpi
Scan Speed	40 ppm / 80 ipm
ADF Capacity	80 sheets
Daily Duty Cycle	5, 000 pages
Scanning Speed	40 ppm / 80 ipm
Resolution	600 dpi
Recommended Daily Volume	5, 000 pages
Duplex Scanning	Yes
Output Bit Depth Color	24-bit
Output Bit Depth Grayscale	8-bit
Color Depth	24-bit
Scan Speed (Color, 300 dpi)	40 ppm / 80 ipm
Scan Speed (Black & White, 300 dpi)	40 ppm / 80 ipm
Automatic Document Feeder (ADF) Capacity	80 sheets
Connectivity	USB 2.0
Interface	USB 2.0
Maximum Document Size	8.5" x 14"
Supported Operating Systems	Windows 7, 8, 10