Cannot locate watch in app search
• Update VeryFitPro to the latest version.
• Close all programs, disconnect and reconnect Bluetooth.
• Confirm operating system is Android 4.4 / iOS 8.0 or above.
Notification/text/phone call not received
• Enable smart reminder function/call reminder switch in app and synchronize to
watch
• Ensure mobile device is paired via Bluetooth
Bluetooth disconnects
• Ensure distance is not greater than 7 metres
• Ensure there are no obstructions – note that metal jewellery, etc. can interfere with
Bluetooth signal
• Ensure mobile phone’s Bluetooth function is working
TROUBLESHOOTING