Kohler Various - User Manual

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DATE REVISEDDATE ISSUED
MODEL
NO.
PRINTED IN U.S.A. ENGINE DIVISION, KOHLER CO., KOHLER, WISCONSIN 53044
Service
Bulletin
Starter Warranty Policy
Due to the increase in starter warranty claims we will be requiring some simple testing be performed when
replacing a starter under warranty. Listing a starter as the defective part you will be requested to enter the results
from the test below in the parts information box. By performing these test procedures you will expedite the
warranty claim review on starters. Any starter warranty claim submitted without completing these tests will be
rejected and returned.
This new policy has been put in place and will be enforced beginning April 1, 2011.
Below we have provided the testing procedures and questions that will be required. Also included with each
starter is an installation instruction that outlines the testing procedure.
Starter Warranty Test Procedures
NOTE: Please perform the following testing as near to the conditions during failure (i.e. in the morning when
cold, a hot restart, or as close to the description of failure provided by the customer).
WARNING
Explosive Fuel can cause res
and severe burns.
Do not ll the fuel tank while the
engine is hot or running.
Gasoline is extremely ammable and its vapors can explode if ignited. Store gasoline only in approved containers, in well ventilated,
unoccupied buildings, away from sparks or ames. Do not ll the fuel tank while the engine is hot or running, since spilled fuel
could ignite if it comes in contact with hot parts or sparks from ignition. Do not start the engine near spilled fuel. Never use
gasoline as a cleaning agent.
CAUTION
Electrical Shock can cause injury.
Do not touch wires while engine is
running.
Never touch electrical wires or components while the engine is running. They can be sources of electrical shock.
Before Starting
• Disable ignition system: disconnect the spark plug lead from the spark plug, then ground the spark plug lead
to the engine block using mechanical means. Refer to the correct engine service manual if necessary.
• Battery voltage should be tested and must be at 12.4 VDC or higher. Do not proceed if battery voltage is less
than 12.4 VDC as battery should be charged.
(OVER)

Kohler Various Specifications

General

Brand	Kohler
Model	Various
Category	Engine
Language	English

Summary

Starter Warranty Policy and Procedures

Introduction to Starter Warranty Policy

Details the new policy requiring testing for starter warranty claims and its enforcement date.

Fuel Handling Safety Warning

Warns about explosive fuel hazards, fire, and severe burns associated with gasoline.

Electrical Shock Safety Caution

Cautions against electrical shock from touching wires or components while the engine is running.

Pre-Test Preparation Steps

Outlines initial steps before testing, including disabling ignition and checking battery voltage.

Solenoid Shift Starter Test Procedures

Test 1: Static Battery Voltage

Procedure to measure static battery voltage using a DVOM.

Test 2: Voltage Drop Across Battery (Cranking)

Procedure to measure voltage drop across the battery while cranking the engine.

Test 3: Voltage Drop Across Starter (Cranking)

Procedure to measure voltage drop across the starter assembly during cranking.

Test 1 Conclusions and Actions

Interprets static battery voltage readings and recommends next steps.

Test 2 Conclusions and Actions

Interprets battery voltage drop during cranking and suggests battery checks.

Test 3 Conclusions and Actions

Interprets starter voltage drop and recommends checking electrical connections.

Inertia Drive Starter Test Procedures

Test 1: Static Battery Voltage

Procedure to measure static battery voltage for inertia drive starters.

Test 2: Voltage Drop Across Battery (Cranking)

Procedure to measure battery voltage drop during cranking for inertia drive starters.

Test 3: Voltage Drop Across Starter (Cranking)

Procedure to measure starter voltage drop during cranking for inertia drive starters.

Test 1 Conclusions and Actions

Interprets static battery voltage for inertia drive starters.

Test 2 Conclusions and Actions

Interprets battery voltage drop during cranking for inertia drive starters.

Test 3 Conclusions and Actions

Interprets starter voltage drop and connection checks for inertia drive starters.

Warranty Claim Submission Process

Warranty Claim System Entry

Instructions for creating a warranty claim in the system.

Parts Information Entry

Guidance on entering test results into the Parts Information box.