19
TROUBLESHOOTING
Problem Possible Cause Solution
Cleaner does not start working Out of battery Charge the pool vacuum.
Does not capture the debris /
debris is leaked into the pool
Low battery Charge the pool vacuum.
Jammed impeller Remove the pool vacuum from the water
and turn the knob anticlockwise to shut it
off. Check and see if the impeller is jammed
by large debris. Remove the debris. If
necessary, contact your dealer for further
instructions.
WARNING! Make sure the pool
v
acuum is off before the unit is serviced.
Broken impeller Contact your dealer for replacement.
Filter bag is full / clogged Clean the filter bag.
Charging time is longer than
advertised
Stained charging pins The stains can be removed by using a
cotton bud soaked with juice of lemon or
vinegar to clean the areas around the
charging pins.
Cleaner cannot be charged Damaged battery Contact dealer for battery replacement.
WARNING! DO NOT replace the
battery
by yourself. This could result in
severe or fatal injuries and the warranty will
be voided as a result.
Charging cable is not
correctly connected to
external adaptor and pool
vacuum
Refer to instruction manual and connect the
charging accessories correctly.
External adaptor is out of
order
Contact dealer for replacement.
WARNING! Using the wrong external
adapto
r will result in damaging the pool
vacuum / battery and voiding the warranty
as a result.
Environmental Programmes, WEEE European Directive
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that properly
recycles electrical and electronic equipment. Do not dispose them in unsorted waste bins. For items
containing removable batteries, remove batteries before disposing of the product.
© 2021 Kokido Development Ltd. 21007030
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission
of Kokido Development Ltd. (V1)
If soft copy of this instruction manual is required, please contact our customer service by
email: customerservice@kokido.com
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