Troubleshooting
4
C451 4-115
If any message other than those listed above appears, perform the operation
described in the message.
If the problem is not corrected after the described operation is performed,
contact your service representative.
Finisher The finisher cannot be
used.
Is no power supplied to the
connector?
Check that the cord is cor-
rectly inserted into the con-
nector.
The pages cannot be
stapled.
Have the staples run out? Replace the staple cartridge.
(See p. 8-36.)
The staple is incor-
rectly positioned by
90 degrees.
Is the staple position cor-
rectly specified?
Specify the desired position
for stapling. (See p. 2-88.)
The pages that were
fed out were not uni-
formly loaded and the
punched holes or sta-
ples are incorrectly
positioned.
Is the paper curled? Remove the paper from the
paper tray, turn it over, and
then load it again.
Is there a gap between the
lateral guides in the paper
tray and the sides of the pa-
per?
Slide the lateral guides in the
paper tray against the sides
of the paper so that there is
no gap.
Even though a Punch
setting was selected,
holes are not
punched. (when the
punch kit is installed
on the finisher)
Did the message “Empty
punch scraps box.” appear?
Empty the punch scrap box.
(See p. 8-54)
Symptom Possible cause Remedy
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