16
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call.
See “TROUBLESHOOTING GUIDE” on the attached template
If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your
appliance. This information will help us to better respond to your request.
.
If you need replacement parts:
If you need to order replacement parts, we recommend that you only use factory specified
replacement parts. Factory specified replacement parts will fit right and work right because they
are made with the same precision and quality as all
KoolR
®
products.
To order factory specified replacement parts visit us online at:
www.koolr.com
Or call us toll free in USA and Canada at:1-888-274-8813
.
Our web site provides assistance with:
■ Features and specifications on our full line of products
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance will handle every warranty claim online.
For further assistance
If you need further assistance, you can write to
www.koolr.com
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, please place your order on line at
www.koolrr.com