PROBLEM CAUSE ACTION
Leakage under the handle Cartridge (5) has come loose
Remove index (7) and loosen set screw with hex wrench (13).
Remove the handle. Tighten cartridge (5) with an adjustable
wrench
Water will not shut off Completely Close The cartridge may need to be adjusted or replaced
Remove index (7) and loosen set screw with hex wrench (13).
Remove the handle. Tighten cartridge (5) with an adjustable
wrench. Remove the cartridge (5). Check for cracks Push
Care & Maintenance
*To keep the product clean & shining, follow the steps below :
1. Rinse with clean water & dry with a soft cloth
2. Do not clean with soaps, acid, polish, abrasives, or harsh cleaners
3. Do not use cloth with a coarse surface
4. Unscrew the aerator and clean when necessary
*This installation manual is subject to change without further notice.
Codes/Standards Applicable:
ASME A112.18.1
1GPM 3.8L/min maximum
Faucet Warranty
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. (”Kraus”).
Kraus extends this warranty to the original purchaser for personal household use of the “Faucet” in its original location. The warranty is non-transferable.
Kraus warrants the structure and finish of the product to be free from defects in material and workmanship under normal usage for the lifetime of the product. The warranty
commences from the initial date of purchase by the owner or trade professional, from an authorized Kraus dealer, through the lifetime of the original owner or end-user.
Kraus warrants the mechanical components such as but not limited to sprayhead assembly (includes engine, aerators, structure, restrictors, back flow preventers, sprayer hoses,
braided supply line hoses which encompasses nylon,silicon and stainless steel, etc) of the product to be free from defects in material and workmanship under normal usage for a
period of one (1) year. The warranty commences from the initial date of purchase by the owner or trade professional,from an authorized Kraus dealer, through the one (1) year term
of the original owner or end-user.
Kraus warrants the mechanical component (cartridge) of the product to be free from defects in material and workmanship under normal usage for a period of five (5) years. The
warranty commences from the initial date of purchase by the owner or trade professional, from an authorized Kraus dealer, through the five (5) years term of the original owner or
end-user.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of
Kraus. This warranty extends to the original owner or end-user, and is not transferable to a subsequent owner.
Restrictions
This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at discount outlets, unauthorized dealers, and/or sold on
clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard water or mineral deposits, exposure to corrosive
materials, misapplication, damages caused by improper maintenance, alteration of the product, or failure to follow care or installation instructions enclosed with your product. Avoid
using abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel wool, or wire brushes, as these will damage and wear down the
finish.
This warranty does not apply to Products that have not been installed or operated in accordance with instructions supplied by Kraus and all applicable rules, regulations, and
legislation pertaining to such installations.
This warranty does not apply unless the Kraus product is installed by a fully insured and licensed trade professional. Kraus insists that such professionals have experience in the
installation of bathroom and kitchen manufactured goods. This warranty does not cover labor charges or costs of removal and reinstallation of said product. This warranty does not
allow recovery of incidental or consequential damages, such as loss of use, delay, property damage, or other consequential damages, and Kraus accepts no liability for such
damages.
This warranty does not cover Marine or Outdoor Installation.
Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, or compliance
with any code.
Shipping charges will be covered foe the first (1) year of the warranted replacement part or product (HI, AK, and Puerto
Rico shipping charges may apply). International shipping fees are not included.
Commercial Warranty
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial, and business use.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are given, including but not limited to any implied warranty of
merchantability or fitness for a particular purpose. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts, so the bove limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional please contact a Kraus
Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact a Partner Support Representative at:
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