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10-1

10 Troubleshooting

This chapter explains the following topics:

Toner Container Replacement ......................................................................................................................... 10-2

Waste Toner Box Replacement ........................................................................................................................ 10-4

Replacing the Maintenance Kit (MK-370) ........................................................................................................ 10-6

Cleaning ........................................................................................................................................................... 10-7

Glass Platen .......................................................................................................................................... 10-7

Document Processor ............................................................................................................................. 10-7

Machine ................................................................................................................................................. 10-8

Solving Malfunctions ...................................................................................................................................... 10-10

Responding to Error Messages ..................................................................................................................... 10-13

Clearing Paper Jams ..................................................................................................................................... 10-22

Paper Jam Location ............................................................................................................................. 10-22

Multi Purpose Tray ............................................................................................................................... 10-23

Cassette ............................................................................................................................................... 10-23

Duplexer .............................................................................................................................................. 10-24

Inside the Machine ............................................................................................................................... 10-25

Rear Unit .............................................................................................................................................. 10-26

Document Processor ........................................................................................................................... 10-26