10-25
Troubleshooting > Troubleshooting
T
SSD error. — An error has occurred on SSD. Job 
is canceled. Select [End].
The possible error codes and their 
descriptions are as follows.
01: The amount of data that can be 
saved at once has been exceeded. 
Turn the power OFF/ON. If the error 
still occurs, divide the file into 
smaller files. If the error occurs after 
the file is divided, the specified file 
may be damaged. Delete the file.
04: Insufficient space on SSD to 
complete this operation. Move data 
or delete unneeded data.
—
System error.  — System error has occurred. Follow 
the instructions on the screen.
—
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details 
on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-48)
*2 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details 
on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-48)
Message Checkpoints Corrective Actions
Reference 
Page
The cover is open.  Is the top cover of the document 
processor open?
Close the document processor 
cover.
―
Is there any cover which is open? Close the cover indicated on the 
screen.
The manufacturer 
assumes no 
responsibility for 
damage caused by a 
non-genuine toner. 
Is the installed toner container our 
own brand?
We will not be liable for any damage 
caused by the use of third party 
supplies in this machine. If you want 
to continue, select [Next].
―
The password does not 
meet password policy.
Is the password expired? Change the login password.
Job is canceled. Select Press 
[End].
page 9-5
Is the password policy requirement 
(such as password length or 
required characters) changed?
Confirm the password policy 
requirements and change the login 
password.
Job is canceled. Select Press 
[End].
page 9-5
The slit glass requires 
cleaning.
— Clean the slit glass. page 10-3
This memory is not 
formatted. 
Is the removable memory formatted 
by this machine?
Perform [Format] on this machine. page 7-11
Message Checkpoints Corrective Actions
Reference 
Page