Kyocera ECOSYS MA2100cwfx

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10-41

Troubleshooting > Clearing Paper Jams

Push Cassette 1 back in.

Open the multipurpose tray.

Reload the paper.

Main Page

Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions15
Basic Color Modes15
Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
Structure of the Guide19
Conventions Used in this Guide20
Menu Map22
Legal and Safety Information32
Notice33
Safety Conventions in this Guide33
Environment34
Precautions for Use35
Laser Safety (Europe)36
Safety of Laser Beam (Usa)37
Safety Instructions Regarding the Disconnection of Power38
Compliance and Conformity38
Other Precautions (for Users in California, the United States)39
Warranty (the United States and Canada)40
Legal Restriction on Copying/Scanning41
Wireless Connection (Mexico Only)41
Security Precautions When Using Wireless LAN (if Equipped)41
Limited Use of this Product (if Equipped)42
Legal Information43
Energy Saving Control Function45
Automatic 2-Sided Print Function45
Resource Saving - Paper45
Environmental Benefits of "Power Management45
Energy Star (ENERGY STAR®) Program45
Installing and Setting up the Machine46
Part Names (Machine Exterior)47
Part Names (Connectors/Interior)49
Part Names (with Optional Equipments Attached)51
Connecting the Machine and Other Devices52
Connecting Cables53
Connecting LAN Cable53
Connecting USB Cable54
Connecting the Power Cable54
Power On/Off55
Power on55
Power off55
Using the Operation Panel56
Operation Panel Keys56
Operation Method58
Check the Original and Paper Settings59
Help Screen59
Login/Logout60
Login60
Logout61
Default Settings of the Machine62
Setting Date and Time62
Network Setup63
Configuring the Wired Network63
Configuring the Wireless Network65
Setting Wi-Fi Direct71
Energy Saver Function73
Sleep73
Auto Sleep74
Sleep Rules (Models for Europe)74
Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)75
Power off Rule (Models for Europe)75
Quiet Mode76
Installing Software77
Published Software (Windows)77
Installing Software in Windows78
Uninstalling the Software83
Installing Software in Mac Computer84
Setting TWAIN Driver87
Setting WIA Driver89
Checking the Counter90
Additional Preparations for the Administrator91
Sending Documents to a PC91
Strengthening the Security91
Command Center RX92
Accessing Command Center RX93
Changing Security Settings94
Changing Device Information96
E-Mail Settings98
Registering Destinations102
Transferring Data from Our Other Products103
Migrating the Address Book103
Preparation before Use109
Loading Paper110
Precaution for Loading Paper110
Selecting the Paper Feeder Units111
Loading in the Cassette 1112
Loading in the Cassette 2115
Precautions for Outputting Paper117
Paper Stopper117
Preparation for Sending a Document to a Shared Folder in a PC118
Making a Note of the Computer Name and Full Computer Name118
Making a Note of the User Name and Domain Name119
Creating a Shared Folder, Making a Note of a Shared Folder120
Configuring Windows Firewall123
Registering Destinations in the Address Book128
Adding a Destination (Address Book)128
Adding a Destination on One Touch Key (One Touch Key)135
Printing from PC137
Printer Driver Properties Screen138
Displaying the Printer Driver Help139
Changing the Default Printer Driver Settings (Windows 10)139
Printing from PC140
Printing on Standard Sized Paper140
Printing on Non-Standard Sized Paper142
Canceling Printing from a Computer144
Printing from the Handheld Device145
Printing by Airprint145
Printing by Mopria145
Printing with Wi-Fi Direct145
Printing Data Saved in the Printer146
Specifying the Job Box from a Computer and Storing the Job146
Printing Documents from Private Print Box147
Deleting the Documents Stored in the Private Print Box147
Printing Document from Stored Job Box148
Deleting the Documents Stored in the Stored Job Box149
Printing Document from Quick Copy Box150
Deleting the Documents Stored in the Quick Copy Box150
Printing Document from Proof and Hold Box151
Deleting the Documents Stored in the Proof and Hold Box152
Monitoring the Printer Status (Status Monitor)153
Accessing the Status Monitor153
Exiting the Status Monitor153
Quick View State153
Printing Progress Tab154
Paper Tray Status Tab154
Toner Status Tab154
Alert Tab155
Status Monitor Context Menu155
Status Monitor Notification Settings156
Operation on the Machine157
Loading Originals158
Placing Originals on the Platen158
Loading Originals in the Document Processor159
Loading Paper in the Multipurpose Tray161
Program164
Registering Programs164
Recalling Program165
Overwriting Program166
Deleting Program166
Select Key Settings167
Copying168
Basic Operation168
Canceling Jobs169
Frequently-Used Sending Method170
Sending Document Via E-Mail171
Configuring Settings before Sending171
Sending Scanned Document Via E-Mail171
Sending Document to Desired Shared Folder on a Computer (Scan to PC)172
Configuring Settings before Sending172
Sending Document to Desired Shared Folder on a Computer172
Sending Document Using Quick Scan Tool174
Installing Software in Windows174
Scanning Documents Using KYOCERA Quick Scan175
Sending Document to Folder on an FTP Server (Scan to FTP)177
Configuring Settings before Sending177
Sending Document to Folder on an FTP Server177
Scanning Using TWAIN or WIA179
Configuring Settings before Sending179
Scanning Document Using Application179
Useful Sending Method180
WSD Scan181
Installing Driver Software181
WSD Scan182
Sending to Different Types of Destinations (Multi Sending)184
Send to Me (E-Mail)185
Sending a Document to the Mail Address of the Logged in User185
Send to Me (Folder)186
Sending a Document to the Folder of the Logged in User186
Canceling Sending Jobs187
Handling Destination188
Specifying Destination188
Choosing from the Address Book188
Choosing from the External Address Book189
Choosing from the One Touch Key190
Checking and Editing Destinations191
Confirmation Screen of Destinations192
Recall192
How to Use the FAX Function193
Using Document Boxes194
What Is Job Box194
What Is Removable Memory Box194
What Is Sub Address Box/Polling Box194
Operating Using Removable USB Drive195
Printing Documents Stored in Removable USB Drive195
Saving Documents to USB Drive (Scan to USB)197
Check the USB Drive Information198
Removing USB Drive198
Using Various Functions199
Functions Available on the Machine200
About Functions Available on the Machine200
How to Select Functions200
Copy201
Send202
USB Drive (Store File, Printing Documents)203
Functions205
Paper Selection206
Collate207
Duplex207
Zoom209
Combine211
Original Size213
Original Orientation213
Mixed Size Originals214
Original Image214
Density215
Ecoprint215
Continuous Scan215
File Name Entry216
Job Finish Notice216
Priority Override216
Color Selection217
Color Balance217
Sharpness218
Contrast218
Background Density Adj. (Background Density Adjustment)219
Saturation219
Skip Blank Page220
Scan Resolution220
Sending Size221
File Format222
Subject/Body226
FTP Encrypted TX226
File Separation226
Storing Size227
Encrypted PDF227
JPEG/TIFF Print228
XPS Fit to Page228
Remote Work Assistant229
Checking Job Status231
Details of the Status Screens233
Checking Job History237
Sending the Log History241
Job Operation242
Pause and Resumption of Jobs242
Canceling of Jobs242
Device/Communication243
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)244
Setup and Registration (System Menu)245
System Menu246
Operation Method246
System Menu Settings247
Report249
System/Network251
User/Job Account262
User Property263
Common Settings263
Copy276
Printer277
Send280
Fax281
Document Box281
Edit Destination282
Adjust/Maint283
User Authentication and Accounting (User Login, Job Accounting)284
Overview of User Login Administration285
Managing the Job Account from PC285
Enabling User Login Administration286
Setting User Login Administration288
Authentication Security288
Adding a User (Local User List)289
Changing User Properties291
User Login Administration for Printing293
Managing the Users to Scan Using TWAIN294
Managing the Users to Scan Using WIA295
Managing the Users that Send Faxes from a PC296
Group Authorization Settings297
Guest Authorization Set298
Obtain NW User Property301
ID Card Settings302
PIN Login Settings303
Using User Login Administration304
Login/Logout304
Overview of Job Accounting305
To Manage the Number of Sheets Used on Jobs Printed from a PC305
Enabling Job Accounting306
Job Accounting Access307
Setting an Account308
Adding an Account308
Restricting the Use of the Machine310
Editing an Account311
Deleting an Account312
Job Accounting for Printing313
Job Accounting for Scan Using TWAIN314
Job Accounting for Scan Using WIA315
Job Accounting for the FAX Transmitted from a Computer316
Configuring Job Accounting318
Default Setting318
Counting the Number of Pages Printed319
Print Accounting Report320
Using Job Accounting321
Login/Logout321
Unknown User Settings322
Unknown ID Job322
Registering Information for a User Whose ID Is Unknown323
10 Troubleshooting324
Regular Maintenance325
Cleaning325
Cleaning Glass Platen325
Cleaning Slit Grass326
Cleaning Paper Transfer Unit327
Toner Container Replacement328
Loading Paper331
Troubleshooting332
Solving Malfunctions332
Machine Operation Trouble332
Printed Image Trouble335
Color Printing Trouble338
Remote Operation339
Responding to Messages342
Adjustment/Maintenance353
Overview of Adjustment/Maintenance353
Colorcalibration353
Color Regist354
Clearing Paper Jams358
Jam Location Indicators358
Remove any Jammed Paper in Cassette 1359
Remove any Jammed Paper in Cassette 2360
Remove any Jammed Paper in the Multipurpose Tray362
Remove any Jammed Paper in Rear Cover 1365
Remove any Jammed Paper in the Document Processor368
11 Appendix370
Optional Equipment371
Overview of Optional Equipment371
Optional Applications375
Starting Application Use375
Checking Details of Application376
Character Entry Method377
Using the Keys377
Selecting Type of Characters378
Characters that Can be Entered Using the Numeric Keys378
Entering Symbols379
Entering Characters379
Entering Using the Character Selection Screen381
Paper382
Basic Paper Specifications382
Choosing the Appropriate Paper383
Special Paper386
Specifications390
Machine390
Copy Functions391
Printer Functions392
Scanner Functions392
Document Processor393
Paper Feeder393
Glossary394
Index399

Kyocera ECOSYS MA2100cwfx - Page 364

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