10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance .................................................................................................................................................... 10-2
Cleaning ................................................................................................................................................................ 10-2
Replacing the Toner Container .......................................................................................................................... 10-6
Replacing the Waste Toner Box ....................................................................................................................... 10-11
Replacing Staples (ECOSYS MA6000ifx/ECOSYS MA5500ifx only) ................................................................ 10-13
Troubleshooting ........................................................................................................................................................... 10-14
Solving Malfunctions ......................................................................................................................................... 10-14
Remote Operation ............................................................................................................................................. 10-21
Responding to Messages ................................................................................................................................. 10-23
Adjustment/Maintenance ........................................................................................................................................... 10-40
Overview of Adjustment/Maintenance ........................................................................................................... 10-40
Drum Refresh ..................................................................................................................................................... 10-40
Drum Refresh 2 .................................................................................................................................................. 10-41
Clearing Paper Jams ..................................................................................................................................................... 10-42
Remove any jammed paper in the Multipurpose Tray ................................................................................. 10-44
Remove any jammed paper in Cassette 1 - Cassette 5 ................................................................................. 10-45
Remove any jammed paper in Duplex Unit ................................................................................................... 10-46
Remove any jammed paper Inside the Machine ........................................................................................... 10-47
Remove any jammed paper in Inner Tray / Inside Rear Cover .................................................................... 10-49
Remove any jammed paper in Document Processor ................................................................................... 10-51
Clearing a Staple Jam (ECOSYS MA6000ifx/ECOSYS MA5500ifx only) ......................................................... 10-54
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