Kyocera ECOSYS MA5500ifx User Manual

10-23
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Abnormalities were
detected.
― The error was detected. The
execution of the program is
stopped. Please contact to the
service representatives
―
Access point was not
detected.
― Check if the access point has
been set correctly.
―
Add paper in cassette
#.
Is the indicated cassette out of
paper?
Load paper.
Select the available paper.
Select [Continue] to print.
page 3-2
Are five or less envelopes
loaded in the cassette?
Pull the cassette and loosen the
paper length and width guides
slightly.
―
Add paper in
Multipurpose tray.
Is the paper of the selected size
loaded in the multipurpose tray?
Load paper.
Select the available paper.
Select [Continue] to print.
page 3-11
Adjusting Scanner. — The machine is under the
adjustment to maintain its
quality. Please wait.
—

Kyocera ECOSYS MA5500ifx Specifications

General

N-up printing	2, 4, 6, 8, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Booklet printing function	No
Time to first page (black, normal)	4.5 s
Print speed (black, normal quality, A4/US Letter)	55 ppm
Duplex print speed (black, normal quality, A4/US Letter)	39.5 ppm
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	6 s
Copy speed (black, normal quality, A4)	55 cpm
Scan to	E-mail, FTP, File, Image, PC, Print, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Maximum scan area	210 x 297 mm
Scan speed (black)	60 ppm
Scan speed (color)	40 ppm
Image formats supported	JPEG, MMR, TIFF
Duplex scan speed (black)	120 ppm
Duplex scan speed (color)	80 ppm
Document formats supported	PDF, XPS
Optical scanning resolution (black)	600 x 600 ppi
Optical scanning resolution (color)	300 x 300 ppi
Printer fonts	Bitmap
Printing colors	Black
Duplex functions	Copy, Fax, Print, Scan
Country of origin	Vietnam
Maximum duty cycle	250000 pages per month
Recommended duty cycle	0 - 27500 pages per month
Replacement cartridges	TK-3430 (25.000 pagina's)
Number of print cartridges	1
Page description languages	IBM ProPrinter, JPEG, PCL 6, PCLm, PDF, PWG, PostScript 3, TIFF, URF, XPS
Internal memory	1500 MB
Processor cores	2
Processor model	A53
Processor family	ARM Cortex
Compatible memory cards	SD
Maximum internal memory	3500 MB
Sound pressure level (copying)	56 dB
Sound pressure level (standby)	30 dB
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Cabling technology	10/100/1000Base-T(X)
Security algorithms	HTTPS, IPSec, SNMPv3, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Package depth	570 mm
Package width	633 mm
Package height	710 mm
Package weight	32000 g
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (max)	1287 W
Power consumption (off)	0.1 W
Power consumption (ready)	59.8 W
Power consumption (sleep)	0.6 W
Power consumption (copying)	719 W
Power consumption (printing)	704.1 W
Energy Star Typical Electricity Consumption (TEC)	0.78 kWh/week
Sustainability certificates	CE, EPEAT Gold, GS mark, REACH, RoHS, TUV
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 356 mm
Paper tray media types	Banner, Labels, Letterhead, Plain paper, Pre-Printed, Thicker paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-Purpose Tray media weight	60 - 220 g/m²
Total input capacity	600 sheets
Maximum input capacity	2600 sheets
Paper tray 1 input capacity	500 sheets
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Other operating systems supported	ChromeOS
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Cables included	AC
Included cartridge capacity (black)	10000 pages
Operating altitude	0 - 3500 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	15 - 80 %

Weight and Dimensions

Depth	495 mm
Width	480 mm
Height	590 mm