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Troubleshooting > Troubleshooting
Cannot output this
paper to the tray.
Is the cassette you selected
correct?
Select the available paper.
Select [Continue] to print.
—
Cannot perform
remote printing.
— Remote printing is prohibited.
The job is canceled. Select
[End].
page 8-35
Cannot print the
specified number of
copies.
*1
— Only one copy is available.
Select [Continue] to continue
printing. Select [Cancel] to
cancel the job.
—
Cannot process this
job.
*1
― Restricted by Authorization
settings. The job is canceled.
Select [End].
―
― Restricted by Job Accounting.
The job is canceled. Select
[End].
―
Cannot read data in
this ID card.
― In registration process, the ID
card information was not read
correctly. Hold again the ID card
over the ID card reading part.
If the same message still
appears, the ID card may not be
compatible with this product.
Change it to another ID card.
―
Cannot recognize. ― Make sure your ID card has
been registered.
―
Cannot use ##### due
to a failure.
― Call service. ―
Cannot use following
functions due to
scanner failure.
>> Copy, Send, Fax,
Storing in Box
― Scanner of this machine has
failed. Contact your service
representative. You can use the
print function.
―
Check Document
Processor.
Is the top cover of the document
processor open?
Close the document processor
cover.
―
Is the document processor
open?
Close the document processor. ―
Check the paper in
Multipurpose Tray.
— The paper size is different. Set
selected size paper and select
[Continue].
―
Message Checkpoints Corrective Actions
Reference
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