Troubleshooting
BASIC OPERATION GUIDE 5-3
Print Quality Problems
The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the problems.
Some solutions may require cleaning or replacing parts of the printer.
If the suggested corrective action will not solve the problem, call for
service.
Printed Results Corrective Action
Completely blank printout Check the toner containers.
Open the printer top cover and check that the toner containers are
correctly installed in the printer. For more information on installing
the toner containers, see
Toner Container Replacement on page
4-3.
Check that the application software is correctly operated.
Full single-color printout Check the charger unit.
Open the left cover and check that the charger unit is correctly
installed.
Dropouts, horizontal streaks, stray
dots
Clean the main charger units.
Open the left cover. Slowly pull the green wire cleaner knob to
each of the main charger units in and out a few times. For full
details, see
Cleaning the Main Charger Unit on page 4-8.
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