2HL/2HM/2HN
1-4-1
1-4 Troubleshoo ting
1-4-1 Paper misfeed detection
(1) Paper misfeed indication
If the paper jammed in the paper transport system, or no paper sheets were fed at all, the “Paper jam” message appears
and the location of the paper jam (the component where the paper jam has occurred) is also indicated. The printer auto-
matically goes off-line when this message is displayed. Remove jammed paper. After removing jammed paper, the printer
will re-start printing.
Figure 1-4-1
(2) Paper misfeed detection condition
Figure 1-4-2
Paper jam
Printer
Paper jam location
Paper jam message
Registration sensor
Paper exit sensor
Duplex conveying sensor
Paper full sensor
PF paper feed sensor
26 (A4)/28 (Letter) ppm, 500-sheet cassette model
21 (A4)/23 (Letter) ppm, 500-sheet cassette model 21 (A4)/23 (Letter) ppm, 250-sheet cassette model
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