15
Troubleshooting
If a network connection fails (ex. Send Error), refer to the table below.
Checkpoints Corrective Actions Reference Page
Are the machine’s network
settings set properly?
Connect the network cable
and set up TCP/IP properly.
Refer to the Operation
Guide.
Is folder sharing set up
properly?
Check the folder sharing
and access permissions in
the Folder Properties dialog
box.
page 5 of this Setup
Guide
Is SMB of COMMAND
CENTER On?
Enable SMB protocol
setting.
Refer to the Operation
Guide and COMMAND
CENTER Operation
Guide.
Is the information entered in
[Host Name] correct?
(*2)
Check the host name of the
destination computer.
page 8 of this Setup
Guide
Is the information entered in
[Path] correct?
Check the name of shared
folder.
page 10 of this Setup
Guide
Is the information entered in
[Login User Name]
correct?
(*1)(*2)
Check the domain name
and domain user name.
page 11 of this Setup
Guide
Is the domain name
specified in [Host Name]
different from the one
specified in [Login User
Name]?
Delete the domain name
and a
\ from the name entered in
[Login User Name].
page 13 of this Setup
Guide
Is the information entered in
[Login Password] correct?
Check the login password. Refer to the Operation
Guide.
To Next Page
Loading...
Need help?
General
