How to recover my LaCie Network Space MAX Network Hardware account if I forgot the password?
If you input an email address in the User page, you can retrieve your password by clicking on the “forgot my password” link on the login page and following the instructions.
What to do if LaCie Network Space MAX doesn't appear on the network?
If your network is managed by a DHCP server and you cannot access your LaCie Network Space MAX, try checking your DHCP server’s log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie Storage Utilities CD-ROM. If no DHCP server detected, the product will run APIPA to assign itself an IP address. To change this IP address, use LaCie Network Assistant.
What to do if LaCie Network Hardware is not recognized by the computer?
Make sure that the power supply is properly connected; that the system has been powered on pushing the power button; and that the outlet the power supply is connected to is powered on or has a sufficient supply of power. If the LED is flickering or will not turn on, the power supply may be defective. Please contact your LaCie reseller or LaCie Customer Support. Review the installation steps. Disconnect the Ethernet cable, wait 10 seconds and then reconnect. Ensure that the interface connectors are properly aligned. The Ethernet cable can only be inserted one way. Make sure it is correctly oriented. Check that the Ethernet connectors are straight and fully seated in the Ethernet ports. Make sure that you use the Ethernet cord provided in the LaCie Network Space MAX box.
Why I cannot copy files larger than 4GB to LaCie Network Space MAX Network Hardware?
When the LaCie Network Space MAX is connected to a computer via USB, the USB share is formatted in MS-DOS (FAT32), limiting file sizes to 4 GB. To transfer files larger than 4GB, disconnect the USB cable and connect the Ethernet cable.
What to do if media files on LaCie Network Hardware are not visible on UPnP AV media player?
UPnP AV devices will only discover media files stored on public shares. Ensure your media files are stored on a public share to make them accessible.
Why is there a delay when accessing shares on LaCie Network Space MAX Network Hardware?
Access to a share can slow down during simultaneous file transfers. Avoid transferring multiple files simultaneously.
How to fix LaCie Network Assistant if it's not working correctly?
Install the latest version of LaCie Network Assistant to ensure all features work correctly.
What to do if USB drive connected to LaCie Network Space MAX doesn't mount?
Reformat the drive in a different file format.
Why is the USB drive not recognized on LaCie Network Space MAX Network Hardware?
Devices connected to the USB expansion port (hard drive or printer) are automatically unmounted when you connect the Network Space MAX to a computer via USB. To make the external hard drive or printer accessible, disconnect the Network Space MAX from your computer and connect it to the network using the Ethernet cable.
General| Brand | LaCie |
|---|---|
| Model | Network Space MAX |
| Category | Network Hardware |
| Language | English |
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