6. Warranty and Contact Information
6.1. Warranty Terms
Warranty Period: 24 months from the date of purchase.
What’s Covered: Defects in materials and workmanship.
What We’ll Do: Repair your product if it has any defects during the warranty period.
How to Get Service:
Register the warranty of your product within 3 months of the date of purchase at
https://www.laiv.audio/warranty-registration
To obtain warranty service, the customer must contact the Company's customer service department at
info@laiv.audio.
Proof of purchase, such as the original purchase receipt and warranty card, may be required.
The customer may be responsible for shipping the defective Product to the Company's designated
service center.
What’s Not Covered:
Import duties or taxes whenever applicable.
Damage resulting from misuse, abuse, or unauthorized modifications or repairs.
Normal wear and tear.
Consumable parts, such as batteries, unless otherwise stated
Limitation of Liability: Our responsibility limited to repairing or replacing the parts.
Refer to the QR or https://www.laiv.audio/terms-and-conditions#warranty for the complete warranty terms.
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