TROUBLESHOOTING
Devices do not turn on
• The battery is completely discharged. Recharge the battery.
No sound from the speaker
• The volume level is low or muted. Unmute or increase the the
volume.
• There is no connected Bluetooth device. Pair and connect a
Bluetooth device and try again.
Cannot pair a Bluetooth device with the speaker
• The Bluetooth device is out of range. Bring the Bluetooth device
closer to the speaker.
• Make sure the speaker is in Bluetooth mode. Turn off the speaker
and turn it on again to switch to Bluetooth mode.
• If the device’s Bluetooth name is not found on the Bluetooth list,
refresh the list, or search again and wait up to 1 minute for the
device to appear.
• If the speaker is already paired with another device, disconnect or
unpair before connecting to the second device.
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