LAVAZZA CLASSY PRO - TROUBLESHOOTING; Machine does not turn on; The machine requires a lot of time to heat up; The machine is very noisy

32
EN
TROUBLESHOOTING
N° Problem encountered Possible causes Solution Result
1
Machine does not turn on.
Power lights are off after
having pressed the
MULTIFUNCTION
button .
1 - Machine is not
connected to the
power source.
Connected the machine to
the power source.
Ok: call solved.
Non-ok: go to step 2
2 - The machine is
connect to power
strip not working.
Connected the machine
directly to the power source.
Ok: call solved.
Non-ok: go to step 3
3 - Power supply not
present.
Connect another device to
check the power supply.
Ok: machine being
serviced.
Non-ok: electric system
fault.
2
The machine requires a lot
of time to heat up.
1 - Machine storage at
low temperatures
(e.g.: cellar/garage).
Store the coffee machine
in a proper environment
and run 2 supplies without
capsules.
Ok: call solved.
Non-ok: go to step 2
2 - The machine has
limescale build-up.
Descale the machine.
Ok: call solved.
Non-ok: machine being
serviced.
3 The machine is very noisy.
1 - Machine not is on a
flat and stable surface.
Check the surface.
Ok: call solved.
Non-ok: go to step 2
2 - Power supply cable
incorrectly positioned.
Check the correct position
of the cable into the base of
the machine.
Ok: call solved.
Non-ok: go to step 3
3 - Movable parts not
fitted properly.
Fit the movable parts
properly.
Ok: call solved.
Non-ok: go to step 4
4 - No water in the tank.
Top up the tank with fresh
drinking water.
Ok: call solved.
Non-ok: go to step 5
5 - Capsule not present.
Insert Lavazza capsule or
compatible.
Ok: call solved.
Non-ok: machine being
serviced.
4 The machine No supply.
1 - Electrical failure:
buttons not working.
Press one of the buttons
and check the operation
of the pilot light (ON with
white blinking light) and the
machine power-on.
Ok: call solved.
Non-ok: go to step 2
2 - No water in the tank.
Top up the tank with fresh
drinking water.
Ok: call solved.
Non-ok: go to step 3
3 - Tank not inserted
correctly.
Insert the tank correctly.
Ok: call solved.
Non-ok: go to step 4
4 - Power-on failed.
Repeat the coffee machine
power-on procedure.
Ok: call solved.
Non-ok: machine being
serviced.