Charging
Indicator flashes
rapidly while
charging
1. Disconnect from power by unplugging
the Micro-USB Cable.
2. Inspect the Micro-USB Cable for
damage.
3. Reconnect the cable.
Cannot connect
with
Bluetooth
®
1. On your
Bluetooth
®
device, please
go to
Bluetooth
®
settings. If the
LeapPods Max™ is found in your list of
connected, paired or saved devices,
please “forget” or “unpair” it.
2. Then, disable and enable
Bluetooth
®
or
restart your device.
3. Turn the LeapPods Max™ off and on
and repeat the
Bluetooth
®
wireless
technology pairing process.
Cannot control
the volume level
LeapPods Max™ cannot control the
volume on some external devices. If you
do not hear audio, be sure to check the
volume setting on both LeapPods Max™
and the external device to be sure they
are not set to the lowest volume level.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at 1-800-701-5327 in the U.S. and Canada, or email
support@leapfrog.com. Creating and developing LeapFrog
products is accompanied by a responsibility that we take very
seriously. We make every effort to ensure the accuracy of the
information, which forms the value of our products. However,
errors sometimes can occur. It is important for you to know
that we stand behind our products and encourage you to
contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.
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