•Problem:WinDVD8hasanHDDVDtab,butIcannotuseit.
Solution:YourcomputerdoesnotsupportanHDDVDdrive.
Softwareproblems
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonportsandconnectorsproblems:
USBproblems
•Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthat
theassignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ClickStart➙
ControlPanel➙HardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconrmation,typethepasswordorprovideconrmation.
Referto“Diagnosingproblems”onpage113
andrunadiagnostictestoftheUSBconnector.
132UserGuide
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