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Lenovo ThinkPad Edge E531 - Chapter 4. Security; Using Passwords

Lenovo ThinkPad Edge E531
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IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.
However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand
itshouldbereplaced.
Notes:
ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecicationsbecausewecannot
guaranteethatanyreplacementLCDwillhavezeropixeldefects.
OnepixelconsistsofR,G,Bsub-pixels.
Table6.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring
POST.
Replacethesystemboard.
LCDbacklightnotworking.
LCDtoodark.
LCDbrightnesscannotbeadjusted.
LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.ReplacetheLCDassembly.
3.Replacethesystemboard.
LCDscreenunreadable.
Charactersmissingpixels.
Screenabnormal.
Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.
2.ReseatallLCDconnectors.
3.ReplacetheLCDassembly.
4.Replacethesystemboard.
HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,ESD,orsoftwareerrors.FRUreplacementshouldbeconsideredonly
whenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe
systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs
thathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage30
)
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices:
a.Non-ThinkPaddevices
b.Devicesattachedtothedock
c.Printer,mouse,andotherexternaldevices
Chapter4.Relatedserviceinformation43

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