13 Error messages
13.2 Possible causes and remedies
96
Lenze · E94AYCET communication module (EtherCAT®) · Communication Manual · DMS 10.2 EN · 11/2018 · TD06
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EtherCAT: Sync telegram failure [0x00c88700]
Response (Lenze setting printed in bold) Setting: C13880/2 / C14880/2 ( Configurable response)
None System fault Fault Trouble Quick stop by trouble Warning locked Warning Information
Cause Remedy
• EtherCAT-Sync0 signal has failed.
• PDO sent or received too late as the instant of
transmission of the EtherCAT frame by the master
jitters too much.
• Check EtherCAT master configuration if the DC mode
has been set.
• Restart EtherCAT configuration.
• Postpone PDO instant of reception via the user shift
time.
• Increase sync error counter monitoring limit
(0x10F1.2).
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