If you have any issues with your machine, check to see
whether these troubleshooting instructions solve the
issue. If the problem persists, contact us via our website
for customer support.
Troubleshooting
Symptom: My LĒVO C doesn’t turn on.
Symptom: The basin was accidentally
overfilled and liquid seeped under the basin.
Symptom: I smell burned butter or oil.
Ensure that the power cord is plugged into a wall outlet. In some
cases, a household circuit may become overloaded from the use
of electrical appliances, causing the outlet to stop supplying
power. Try a dierent outlet that you're sure works. Ensure the
rocker switch is in the ON position.
No worries. LĒVO C’s heating mechanism and electronics are
protected. Immediately power o and unplug the device. Remove
the basin. Use diluted vinegar to wipe away liquid from the inside
of the device and run the basin (plus stirrer) through a normal
cleaning cycle in your dishwasher before putting back in place.
Don’t be alarmed if a small amount of residue causes a mild
burning smell the next time the unit is used.
It's likely that you spilled some liquid onto the heat plate. This
requires additional clean up below the basin. Remove the basin.
Taking care to wait until unit is cooled, wipe the heat plate with
diluted vinegar and allow to dry completely before replacing
your basin.
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