Frequently Asked Questions
My selected LĒVO C cycle will not start.
Check that the basin is properly seated on the heat
plate. Wipe down the interior of the base arch to clean
the sensors.
I cannot adjust the time and temperature on
the ACTIVATE cycle.
The ACTIVATE cycle cannot be adjusted. If you would like to
activate your botanicals for a longer period of time, we
recommend running the activate cycle again. Cycles can be
canceled mid-way through by tapping pause, then tapping
ACTIVATE or INFUSE.
I selected and started the wrong cycle.
Cycles can be canceled mid-way through by tapping pause, then
tapping ACTIVATE or INFUSE.
Check out the LĒVO blog for more tips on using your
machine and avoiding common issues.
Tag your creations with #LEVOmade on social!
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