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Frequently Asked Questions
My lid does not fit on the basin with the
Herb Pod.
Ensure that your lid is oriented so that the cutouts on the bottom
align with where you have positioned the Herb Pod on the glass
basin.
The red light is still on even though I finished
my activation and infusion.
The red LED light will stay illuminated as long as the heat plate is
hot. Be careful not to touch the heat plate while the light is on.
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