15
EN
Problem Possible Solution
Little or no mist comes out.
Turn the mist level to a higher setting.
There may be too much water in the base chamber. Empty the base
chamber. Refill the water tank (not the base chamber) and place the
water tank properly onto the base.
Make sure the air inlet on the bottom of the base is not blocked. The
humidifier should not be set on carpet or other surfaces that may block
the air inlet.
Make sure the nozzle is not blocked or clogged.
Humidifier produces an
unusual smell.
If the humidifier is new, unplug and rinse all parts, then place in a cool,
dry place for 12 hours.
Clean the water tank and base chamber (see Care & Maintenance,
page 11).
Condensation forms
around humidifier or
windows.
Humidity may be too high. Turn down the mist level, turn o the humidifier, or
open a door or window in the room.
Mould grows inside the
humidifier.
Clean the water tank and base chamber regularly
(see Care & Maintenance, page 11).
Refill Indicator Light
turns on.
Fill the water tank.
Place the water tank properly on the base.
Clean the water filter (see page 11) or replace it with a new one. To request a
new water filter, contact Customer Support (see page 17).
TROUBLESHOOTING
CAN ICES-001 (B) / NMB-001 (B)
If your problem is not listed, please contact Customer Support (see page 17).
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