Levoit LV-PUR131 - TROUBLESHOOTING

13
Problem Possible Solution
Air purifier will not turn
on or respond to button
controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If so, stop using the
air purifier and contact Customer Support (see page 16).
Properly place the filter cover on the air purifier, so that the safety
switch is activated (see page 7).
Plug the air purifier into a dierent outlet.
Air purifier is malfunctioning. Contact Customer Support
(see page 16).
The air quality indicator
always stays red, and the
air purifier is running on
high speed.
Clean the dust sensor lens (see page 11).
The air quality indicator
always stays blue, even
though air quality is poor.
Air purifier makes an
unusual noise while the fan
is on.
Make sure the filters are removed from their packaging and
properly in place (see page 7).
Replace the filters (see page 10).
The air purifier may be damaged, or a foreign object may be
inside. Stop using the air purifier and contact Customer Support
(see page 16). Do not try to repair the air purifier.
Airflow is significantly
reduced.
Make sure the filters are removed from their packaging.
Press to increase the fan speed.
Leave 15 in / 38 cm of clearance on all sides of the air purifier.
Replace the filters (see page 10).
Check Filter Indicator is
still on illuminated after
replacing the air filters.
Reset the Check Filter Indicator (see page 12).
TROUBLESHOOTING