30
Problem Cause Solution
White dust appears
around the humidifier
after operation.
Water being used has a high mineral
content.
Use distilled water with the humidifier.
If distilled water is not available, use
purified or filtered water. Remember to
clean your water tank at least once a
month.
Humidifier was not properly cleaned
after last use.
Clean the humidifier as instructed in the
General Cleaning section on page 25.
Remember to clean the water tank at
least once a month.
Puddle of water
forms below the
base.
Mist setting is too high. Switch the humidifier to a lower mist
setting.
Room is not well-ventilated. Open a window to ensure proper
airflow for your humidifier, or move the
humidifier to a more well-ventilated
room.
Water tank is not positioned correctly. Turn o and unplug the unit, then align
the water tank cap with its respective
opening in the inner chamber. Turn the
safety lock to the “ ” position.
Excess water that has spilled while
filling the water tank or replacing the
water tank back onto the base.
Wipe o excess water from the top and
bottom of the base before replacing the
water tank.
Humidifier base is leaking. Unplug the humidifier immediately and
discontinue use. See the Preventing
Water Leaks section on page 21 before
resuming use. If your unit continues to
leak, contact Customer Support
(page 34).
TROUBLESHOOTING (cont.)
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