21
Problem Possible Solution
Humidifier doesn’t turn on,
or turns o unexpectedly.
Plug the humidifier into a working outlet and turn it on.
Add purified or distilled water to the water tank.
Little or no mist comes out.
Turn the mist level to a higher setting.
Fill the water tank.
Wait 30 seconds after turning the humidifier on. During first use, and
after cleaning or storage, the humidifier may take 10–25 seconds to
start misting.
Make sure the air inlets on the bottom of the humidifier base and in the
aroma box are not blocked.
Clean the humidifier (see Care & Maintenance, page 16). Make sure the
nozzles are not blocked or clogged.
Make sure the humidifier is on a flat, level surface.
If the water tank or humidifier base was washed with detergent, rinse
thoroughly with clean water to remove any detergent. Do not use
detergents to clean the humidifier.
Clean or replace the pump cover. For information on replacements,
contact Customer Support (see page 27).
In Auto Mode, the humidifier will stop misting when the target humidity
level is reached. Increase the target humidity or manually select a mist
level (see Auto Mode, page 12).
Make sure the humidifier base is properly placed on the water tank.
Humidifier uses water too
quickly.
The humidifier uses up water based on the environmental temperature
and humidity. If your environment is cold and/or dry, the humidifier will
run out of water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, unplug and rinse all parts, then place in a cool,
dry place for 12 hours.
If essential oils were placed on the aroma pad, rinse the pad under
clean water and allow it to dry.
Clean the humidifier (see Care & Maintenance, page 16).
TROUBLESHOOTING
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