Levoit Pet Care True HEPA Core P350 - Troubleshooting; Power and Responsiveness Issues; Reduced Airflow Solutions; Unusual Noise Diagnosis

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Problem Possible Solution
Air purifier will not turn on or
respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop
using the air purifier and contact Customer Support (see
page 14).
Plug the air purifier into a dierent outlet.
The air purifier is malfunctioning. Contact Customer
Support (see page 14).
Airflow is significantly reduced. Make sure the filter is removed from its packaging and
properly in place (see page 6).
Tap
to increase the fan speed.
Leave 38 cm / 15 in of clearance on all sides of the air
purifier.
The pre-filter may be clogged by large particles, such as
hair or lint, blocking airflow. Clean the pre-filter
(see page 10).
Replace the filter (see page 11).
Air purifier makes an unusual
noise while the fan is on.
Make sure the filter is properly in place with plastic
packaging removed (see page 6).
Make sure the air purifier is operating on a hard, flat, level
surface.
Replace the filter (see page 11).
The air purifier may be damaged, or a foreign object may
be inside. Stop using the air purifier and contact Customer
Support (see page 14). Do not try to repair the air
purifier.
Strange smell coming from the
purifier.
Clean the filter or replace if necessary.
Contact Customer Support (see page 14).
Make sure not to use your purifier in an area with high
humidity or while diusing essential oils.
TROUBLESHOOTING