Error codes Error message Solution
39.1 Complex page, some data may
not have printed.
Try one or more of the following:
• To uch Continue to clear the
message and continue printing.
• Cancel the current print job.
• Install more printer memory.
• Reduce the complexity and size of
the print job before sending it to
print again.
– Reduce the number of pages
in the print job.
– Reduce the number and size
of any downloaded fonts.
– Delete any unnecessary fonts
or macros from the print job.
– Reduce the number of
graphics in the print job.
42.xy Replace [color] cartridge,
printer region mismatch.
See
“Replace cartridge, printer
region mismatch” on page 212.
43.40, 43.41, 43.42, 43.43 Replace defective [color]
cartridge.
See
“Replacing a toner cartridge” on
page 122.
43.40, 43.41, 43.42, 43.43 [Color] cartridge problem.
1 Open door B.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close door B.
If the problem persists, then replace
the cartridge.
55.1 Error reading USB drive.
Remove USB.
Remove the flash drive to continue.
55.2 Error reading USB hub.
Remove hub.
Remove the USB hub to continue.
58 Too many trays attached.
1 Turn
o
the printer, and then
unplug the power cord from the
electrical outlet.
2 Remove one or more trays.
3 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—SHOCK
HAZARD: To avoid the risk of fire or
electrical shock, connect the power
cord to an appropriately rated and
properly grounded electrical outlet
that is near the product and easily
accessible.
Troubleshoot a problem 168
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