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Print irregularities • Paper has absorbed
moisture due to high
humidity.
• You are using paper that
does not meet the printer
specifications.
• The image transfer unit and
transfer roller are worn or
defective.
• The fuser is worn or
defective.
• Load paper from a fresh package in the
paper tray. For information on storing
paper, see Storing paper.
• Use recommended paper and other
specialty media. Avoid textured paper
with rough finishes. Refer to the Card
Stock & Label Guide available on
Lexmark’s Web site for detailed
specifications.
• Replace the image transfer unit and
transfer roller. See Replace the image
transfer unit and transfer roller.
• Replace the fuser. See Replacing the
fuser.
White or black line • Either the print cartridges
are defective, the image
transfer unit and transfer
roller are defective, or the
fuser is defective.
1 First, replace the print cartridges. See
Replacing print cartridges.
2 If you still have the problem, replace the
image transfer unit and transfer roller.
See Replace the image transfer unit
and transfer roller.
3 If you still have the problem, replace the
fuser. See Replacing the fuser.
Streaked horizontal lines • The print cartridges, the
transfer roller, image
transfer unit, or fuser may
be defective, empty, or
worn.
• Replace the print cartridges, the transfer
roller, the image transfer unit, or fuser as
needed. See Replacing print
cartridges, Replace the image
transfer unit and transfer roller, and
Replacing the fuser for more
information.
Symptom Cause Solution
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