= Supported
X = Not supported
Printer model
Message Status code Return string CS310, CS410, CS510 CX310, CX410, CX510
Intervention Required -
Toner Cartridge Missing
40410
Cyan toner
cartridge
missing [30.xx]
XX
Intervention Required -
Defective Cartridge
40410
Defective cyan
cartridge
[31.xx]
XX
Intervention Required -
Missing or Defective
Cartridge
40410
Missing or
defective cyan
cartridge
[31.xx]
XX
Intervention Required -
Toner Cartridge Missing
40411
Missing magenta
cartridge and/or
magenta imaging
unit [30.xx]
XX
Intervention Required -
Toner Cartridge Missing
40411
Magenta toner
cartridge
missing [30.xx]
XX
Intervention Required -
Defective Cartridge
40411
Defective
magenta
cartridge
[31.xx]
XX
Intervention Required -
Missing or Defective
Cartridge
40411
Missing or
defective
magenta
cartridge
[31.xx]
XX
Intervention Required -
Toner Cartridge Missing
40412
Missing yellow
cartridge and/or
yellow imaging
unit [30.xx]
XX
Intervention Required -
Toner Cartridge Missing
40412
Yellow toner
cartridge
missing [30.xx]
XX
Intervention Required -
Defective Cartridge
40412
Defective yellow
cartridge
[31.xx]
XX
Intervention Required -
Missing or Defective
Cartridge
40412
Missing or
defective yellow
cartridge
[31.xx]
XX
Intervention Required -
Fuser Missing
40416
Fuser missing
[80.xx]
XX
Intervention Required -
Fuser Missing
40416
Fuser missing
[87.xx]
XX
1
This message applies only to two‑line printer models.
2
This message contains a subset of letters CMYK, where CMYK denotes cyan, magenta, yellow, and black cartridges, respectively.
Appendix B: PJL support 65
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