Lexmark CS923 User Manual

Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 228.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Defective flash detected
Try one or more of the following:
• Replace the defective flash memory.
• From the printer control panel, select Continue to ignore the message and continue printing.
Troubleshooting 152

Lexmark CS923 Specifications

General

Control type	Touch
Certification	ICES-003 A, BSMI A, VCCI A, FCC A, NOM-032, UL, cUL, NOM, US FDA/CDRH, IEC 60825-1, CB Report, ISO-532B, CE (EU) DoC, EFTA (CE), KC logo, CCC, C-tick DoC, EuP, CECP, CEL, EC 1275/2008, ECMA-370, TED, SII, TER, SABS, UL-AR, GS Mark, Green Dot, ISO-9296, COC, CCD-035 EcoLogo, Green Mark, EPEAT
Product color	Black, White
Display diagonal	4.3 \
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	5.1 s
Print speed (black, normal quality, A4/US Letter)	55 ppm
Printing colors	Cyan, Magenta, Yellow
Maximum duty cycle	250000 pages per month
Number of print cartridges	3
Page description languages	PCL 5c, PCL 6, PDF 1.7, PPDS, PostScript 3, XPS
Average cartridge yield (CMY)	11500 pages
Average cartridge yield (black)	18500 pages
Power consumption (ready)	200 W
Power consumption (standby)	2.2 W
Power consumption (printing)	11500 W
Energy Star Typical Electricity Consumption (TEC)	4.5 kWh/week
Processor cores	4
Noise level (idle)	26 dB
Processor frequency	1200 MHz
Maximum internal memory	3072 MB
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	54 dB
Sustainability certificates	Blue Angel, ENERGY STAR
Paper input type	Paper tray
Total output capacity	250 sheets
Maximum input capacity	6650 sheets
Paper tray 2 input capacity	500 sheets
Total number of input trays	2
Maximum number of input trays	5
Multi-Purpose tray input capacity	150 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	Debian 7.0, Debian 8.0, Fedora 21, Fedora 22, Linpus Lite 2.1, Linux Mint 13, Linux Mint 17, Linux Mint 17.1, Linux Mint 17.2, Linux Mint Debian Edition 2 (LMDE 2), Red Hat Enterprise Linux WS 4.0, Red Hat Enterprise Linux WS 5.0, Red Hat Enterprise Linux WS 6.0, Red Hat Enterprise Linux WS 7.0, SUSE Linux Enterprise Desktop 10, SUSE Linux Enterprise Desktop 11, SUSE Linux Enterprise Desktop 12, SuSE Linux 10, SuSE Linux 11, SuSE Linux 12.0, Ubuntu 12.04, Ubuntu 15.04, openSUSE 13.1, openSUSE 13.2, openSUSE Tumbleweed
Other operating systems supported	IBM AIX 6.1, IBM AIX 7.1
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Banner, Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 256 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Super Tabloid (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Operating altitude	0 - 2500 m
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	15 - 85 %
Supported protocols	TCP, UDP, LPR/LPD, FTP, TFTP, Telnet, IPP 1.0, 1.1, 2.0
Package depth	911 mm
Package width	758 mm
Package height	1057 mm
Package weight	103000 g
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	IPSec, LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Cables included	AC
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Fiber, Parallel, Serial (RS-232), Wireless LAN

Weight and Dimensions

Depth	693 mm
Width	615 mm
Height	780 mm