Lexmark CS923 User Manual

Troubleshooting..................................................................................................................................................91
Troubleshooting............................................................................................................................................................ 91
Securing the printer................................................................................... 92
Locating the security slot................................................................................................................................ 92
Erasing printer memory................................................................................................................................... 92
Erasing printer hard disk memory.................................................................................................................92
Encrypting the printer hard disk....................................................................................................................93
Restoring factory default settings................................................................................................................. 93
Statement of Volatility...................................................................................................................................... 93
Maintaining the printer.............................................................................. 95
Networking..........................................................................................................................................................95
Setting up serial printing (Windows only)....................................................................................................98
Cleaning printer parts...................................................................................................................................... 98
Ordering parts and supplies......................................................................................................................... 102
Replacing parts and supplies....................................................................................................................... 105
Moving the printer............................................................................................................................................127
Saving energy and paper.............................................................................................................................. 128
Recycling............................................................................................................................................................129
Clearing jams.............................................................................................130
Avoiding jams................................................................................................................................................... 130
Identifying jam locations................................................................................................................................. 131
Paper jam in the multipurpose feeder........................................................................................................132
Paper jam in door C.........................................................................................................................................132
Paper jam in door D.........................................................................................................................................136
Paper jam in the 3000‑sheet tray................................................................................................................137
Paper jam in the booklet finisher.................................................................................................................138
Paper jam in the staple finisher....................................................................................................................142
Staple jam in the staple finisher................................................................................................................... 144
Staple jam in the staple, hole punch finisher............................................................................................146
Staple jam in the booklet finisher................................................................................................................ 148
Troubleshooting........................................................................................ 150
Network connection problems.....................................................................................................................150
Hardware options problems......................................................................................................................... 152
Issues with supplies........................................................................................................................................ 153
Contents 5

Lexmark CS923 Specifications

General

Control type	Touch
Certification	ICES-003 A, BSMI A, VCCI A, FCC A, NOM-032, UL, cUL, NOM, US FDA/CDRH, IEC 60825-1, CB Report, ISO-532B, CE (EU) DoC, EFTA (CE), KC logo, CCC, C-tick DoC, EuP, CECP, CEL, EC 1275/2008, ECMA-370, TED, SII, TER, SABS, UL-AR, GS Mark, Green Dot, ISO-9296, COC, CCD-035 EcoLogo, Green Mark, EPEAT
Product color	Black, White
Display diagonal	4.3 \
Print technology	Laser
Duplex printing mode	Auto
Warm-up time (from sleep mode)	5.1 s
Print speed (black, normal quality, A4/US Letter)	55 ppm
Printing colors	Cyan, Magenta, Yellow
Maximum duty cycle	250000 pages per month
Number of print cartridges	3
Page description languages	PCL 5c, PCL 6, PDF 1.7, PPDS, PostScript 3, XPS
Average cartridge yield (CMY)	11500 pages
Average cartridge yield (black)	18500 pages
Power consumption (ready)	200 W
Power consumption (standby)	2.2 W
Power consumption (printing)	11500 W
Energy Star Typical Electricity Consumption (TEC)	4.5 kWh/week
Processor cores	4
Noise level (idle)	26 dB
Processor frequency	1200 MHz
Maximum internal memory	3072 MB
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	54 dB
Sustainability certificates	Blue Angel, ENERGY STAR
Paper input type	Paper tray
Total output capacity	250 sheets
Maximum input capacity	6650 sheets
Paper tray 2 input capacity	500 sheets
Total number of input trays	2
Maximum number of input trays	5
Multi-Purpose tray input capacity	150 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	Debian 7.0, Debian 8.0, Fedora 21, Fedora 22, Linpus Lite 2.1, Linux Mint 13, Linux Mint 17, Linux Mint 17.1, Linux Mint 17.2, Linux Mint Debian Edition 2 (LMDE 2), Red Hat Enterprise Linux WS 4.0, Red Hat Enterprise Linux WS 5.0, Red Hat Enterprise Linux WS 6.0, Red Hat Enterprise Linux WS 7.0, SUSE Linux Enterprise Desktop 10, SUSE Linux Enterprise Desktop 11, SUSE Linux Enterprise Desktop 12, SuSE Linux 10, SuSE Linux 11, SuSE Linux 12.0, Ubuntu 12.04, Ubuntu 15.04, openSUSE 13.1, openSUSE 13.2, openSUSE Tumbleweed
Other operating systems supported	IBM AIX 6.1, IBM AIX 7.1
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Banner, Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 256 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Super Tabloid (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Operating altitude	0 - 2500 m
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	15 - 85 %
Supported protocols	TCP, UDP, LPR/LPD, FTP, TFTP, Telnet, IPP 1.0, 1.1, 2.0
Package depth	911 mm
Package width	758 mm
Package height	1057 mm
Package weight	103000 g
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	IPSec, LEAP, MD5, MSCHAPv2, PEAP, SNMPv3, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Cables included	AC
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Fiber, Parallel, Serial (RS-232), Wireless LAN

Weight and Dimensions

Depth	693 mm
Width	615 mm
Height	780 mm