• Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
• Tou ch Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored in the flash memory.
• Install a hard disk.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Red light on the convenience stapler
Try one or more of the following:
• Close the staple access door.
• Remove the loose staples.
Note: After removing loose staples, two priming cycles are required before stapling. Insert a stack of
paper into the stapler three times. The stapling starts at the third insertion.
• Replace the staple cartridge.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada), Australia, New Zealand 1
European Economic Area, Iceland, Liechtenstein, and Norway 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Invalid region 9
Note: To
find
the region settings of the printer and toner cartridge, print the print quality test pages.
From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 288